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  1. J.D. Power and Associates
    https://www.jdpower.com/business/press-releases/...

    2023 Electric Utility Residential Customer Satisfaction Study

      See results only from jdpower.com
    • Smart Energy Consumer Collaborative
      https://smartenergycc.org/customer-satisfaction...

      Customer Satisfaction and the Smart Grid Report | Smart Energy …

    • Utility Dive
      https://www.utilitydive.com/press-release/20240214...

      New Report Examines Customer Engagement and Satisfaction in …

    • J.D. Power and Associates
      https://www.jdpower.com/business/press-releases/...

      2023 Electric Utility Business Customer Satisfaction Study

    • American Public Power Association
      https://www.publicpower.org/periodical/article/...

      Public Power Utilities Recognized for High Levels of Business …

    • Statista
      https://www.statista.com/statistics/1457928/energy...

      U.S. energy utility customer satisfaction by type | Statista

    • People also ask
      What is a customer satisfaction survey?
      Simply put, a customer satisfaction survey is the process of determining the level of satisfaction that you provide your customers after they’ve interacted with your business.

      How to Write a Golf Course Customer Survey | Lightspeed

      lightspeedhq.com
      What makes an effective customer satisfaction survey programme?
      An effective customer satisfaction survey programme should focus on measuring cus­tomer perceptions of how well the company delivers on the critical success factors and dimensions of the business. These usually include factors such as service promptness, staff responsiveness and an understanding of the customer’s problem.

      Defining Service Quality – HKT Consultant

      phantran.net
      Does Atmos Energy have a good customer satisfaction score?
      With an index score of 77, Atmos Energy ranked first. That year, there were 12 investor-owned utilities with a customer satisfaction score above the national average. The source does not specify the survey type, the name or the age of the respondents. Includes only those utilities where data were measured and available.

      U.S. energy utilities by customer satisfaction 2023 | Statista

      statista.com
      Which energy companies have a good customer score?
      Sample sizes for customer score: Utility Warehouse (204), Octopus Energy (1,576), Ecotricity (55), E (57), Utilita (199), Outfox the Market (52), Co-op Energy (62), Sainsbury’s Energy (85), Shell Energy (499), EDF Energy (995), E.ON Next (1,365), Ovo Energy (732), Scottish Power (667), So Energy (98), Boost (65), British Gas (2,225).

      Best energy suppliers for 2024 - Which?

      which.co.uk
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    • Utility Dive
      https://www.utilitydive.com/spons/how-utilities...

      How utilities are improving residential customer satisfaction

    • ema.gov.sg
      https://www.ema.gov.sg/resources/industry-reports/...

      Open Electricity Market (OEM) Customer Satisfaction Survey

    • mercurynews.com
      https://www.mercurynews.com/2024/03/19/pge...

      PG&E ranks in bottom third in nationwide customer satisfaction survey

    • Statista
      https://www.statista.com/statistics/23552…

      U.S. utilities with highest customer satisfaction | Statista

      WebMar 21, 2024 · In 2023, the natural gas distributor Atmos Energy, headquartered in Texas, had the highest American Customer Satisfaction Index ® (ACSI ®) score among surveyed U.S. electric utilities, with...